Terms & Conditions

Welcome to Panacea Tech Hub. These Terms & Conditions govern your use of our website and services. By accessing this website, browsing our products, or making a purchase, you agree to be bound by the terms stated below.

Please read these Terms & Conditions carefully before using our website.

1. General Use

This website is operated by Panacea Tech Hub for the purpose of providing information, products, and services related to gadgets, mobile phones, accessories, and other electronic items. By using this website, you agree to use it only for lawful purposes and in a way that does not violate the rights of others or restrict their use of the site.

2. Product Information

We aim to ensure that all product descriptions, images, pricing, and availability details on our website are accurate and up to date. However, slight variations may occur, and we do not guarantee that all content is completely error-free at all times.

Panacea Tech Hub reserves the right to update, change, or remove product information, pricing, offers, and availability without prior notice.

3. Orders and Acceptance

When you place an order through our website, it is considered a request to purchase a product. All orders are subject to confirmation and acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product unavailability
Pricing or technical errors
Suspicion of fraudulent activity
Incomplete or incorrect customer information

If an order is cancelled after payment has been made, the appropriate refund process will be arranged.

4. Pricing and Payments

All prices displayed on the website are subject to change without notice. We strive to ensure accurate pricing, but occasional errors may occur. In such cases, we reserve the right to correct pricing mistakes and contact the customer before proceeding with the order.

Payments must be completed using the approved payment methods available on the website.

5. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the expected timeframe. However, delivery times may vary depending on location, courier delays, stock availability, or other circumstances beyond our control.

Panacea Tech Hub is not liable for delays caused by third-party delivery services or events outside our direct control.

6. Returns, Refunds, and Exchanges

All returns, refunds, and exchanges are subject to our Refund & Return Policy. By purchasing from our website, you agree to the conditions outlined in that policy.

7. Warranty and Product Use

Some products may include supplier or manufacturer warranty coverage where applicable. Warranty terms may vary depending on the product type and brand. Customers are responsible for using products according to the manufacturer’s instructions and intended purpose.

Panacea Tech Hub is not responsible for damage resulting from misuse, improper installation, neglect, or unauthorized modifications.

8. User Responsibilities

When using this website, you agree:

To provide accurate and complete information
Not to use the website for fraudulent or unlawful purposes
Not to attempt to interfere with the website’s security, functionality, or operation
Not to copy, misuse, or distribute website content without permission

9. Intellectual Property

All content on this website, including text, product descriptions, graphics, logos, images, layouts, and branding, is the property of Panacea Tech Hub or its content providers unless otherwise stated. Unauthorized use, reproduction, or distribution of any content is prohibited.

10. Third-Party Links

This website may contain links to third-party websites or platforms for convenience, including social media pages or external services. Panacea Tech Hub is not responsible for the content, policies, or practices of third-party websites.

11. Limitation of Liability

Panacea Tech Hub shall not be held liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of this website, the inability to use the website, delays, product misuse, or reliance on website content.

12. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used, and protected.

13. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page. Continued use of the website after changes are posted means you accept those updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Sri Lanka. Any disputes arising from the use of this website or related transactions shall be subject to the relevant legal jurisdiction.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Panacea Tech Hub
Address: UA01, First Floor, Bus Stand Shopping Complex, 60060
Phone: 077 082 6054
Email: panaceamedicals@proton.me
Website: panaceamedicals.lk