Privacy Policy

At Panacea Tech Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Contact us through the website
Place an order or make an inquiry
Subscribe to updates or promotions
Communicate with us through email, phone, or WhatsApp

The information we may collect includes:

Full name
Phone number
Email address
Billing and delivery details
Order information
Any message or inquiry details you submit

We may also collect non-personal information such as browser type, device information, IP address, and website usage data to improve website performance and user experience.

How We Use Your Information

We use your information for the following purposes:

To process orders and respond to inquiries
To provide customer support
To improve our products, services, and website experience
To send important updates related to orders or services
To share promotional offers or announcements, where appropriate
To maintain website security and prevent fraudulent activity

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your information may only be shared when necessary to:

Process orders or deliveries
Comply with legal obligations
Protect our rights, customers, or website security
Work with trusted service providers who support our business operations

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use secure methods to protect your data, no online transmission or storage system can be guaranteed as completely secure.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and enhance your browsing experience. These technologies help us analyze website traffic and optimize our services.

You may choose to disable cookies through your browser settings, but some parts of the website may not function properly as a result.

Third-Party Links

Our website may include links to third-party websites such as social media platforms or external service providers. We are not responsible for the privacy practices, content, or security of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Customer Communication

When you contact us through forms, email, or WhatsApp, we may keep records of those communications for customer service, follow-up, and support purposes.

Children’s Privacy

Our website and services are intended for general audiences. We do not knowingly collect personal information from children without appropriate consent.

Your Rights

You may contact us at any time to:

Request access to your personal information
Correct inaccurate information
Request deletion of your personal data, where applicable
Ask questions about how your information is used

Changes to This Privacy Policy

Panacea Tech Hub may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Panacea Tech Hub
Address: UA01, First Floor, Bus Stand Shopping Complex, 60060
Phone: 077 082 6054
Email: panaceamedicals@proton.me
Website: panaceamedicals.lk